Jack's - Gadsden

Everything was hot and fresh. Can't go wrong with a big bacon and large fries with a large caramel iced coffee... This locations coffee was the best yet ,didn't taste old or stale as coffee can get after sitting for to long on a burner. My spouse had the big bacon no bun with green beans, green beans needed salt and pepper but he said it was good too. I was fixed a regular iced coffee at first but was fixed after mentioning it was supposed to be large. The large fry is where you lose the star. If you take a small fry and dump it out in a pile and then do the same with a large you don't get any more for paying extra as the large fry was the same amount of fries as the small (about approximately 10 fries) at least they were hot and freshly prepared. Didn't take long to get our order after placing. One tip would recommend not placing a barrel of ice cream with that much freezer burn on top of another with no lid on the bottom one just gross ? had intended to purchase the new Expresso chocolate chunk shake but after seeing that had to take a hard pass. Restaurant was clean and staff was friendly.

My mother and I stopped by yesterday, and the place was just a mess! Everything was disorganized. When they called out the food, they didn’t announce the order numbers like most restaurants do. My mom ordered some milkshakes, and two of the cups were cracked. She even noticed a rusty old paper clip sticking out of one of them! She went back to the counter to let them know, and their response was, “We have no idea how that happened.” It looked like someone had intentionally pushed the paper clip into the cup. This place is absolutely disgusting, and I won’t be returning!

And the worker was like I swallowed my black king... I splenbsck and thought they had a camera in the drive thru menu window. Lol.... they didn't have the wort for the parmasic garlic flavors... I just wanted to. Lol... should have given two to not have. Lol

Stopped here on way home to TN. Food cooked well, fresh, hot, very good. We had chicken, potatoes, slaw. The biscuits could've been more fluffy as they were thin. Employees were helpful and friendly.

Visited this food chain for the first time. The sandwiches are big, the staff is friendly. The only radon I don?t give them a 5 star is because the children in both sandwiches was cold. They are so busy that they a few pieces keep chicken ready to be served. I specifically asked the cashier to make sure our food was fresh.