Chili's - Gadsden

Do you want Chili's for lunch? Sure said I. Thinking that the dine out experience would be equal to dining in. Clearly it isn't, I don't know what this chicken sliced gizzard looking stuff on lettuce is supposed to be but it certainly isn't a chicken Caesar salad that I would receive if I was sitting in the dining room. Disgusting.

Seated 7:34pm- at 8:22pm we still have no food. We waited for about 15 minutes for drinks. Womens bathroom is nasty and dated. The manager clearly hasn’t walked the grounds to check the cleanliness of the restaurant. Blinds with splattered food, caked on so this didn’t just happen today, dead flies in the window seal. Look at the exhaust fans as well, lint and dust built up. We haven’t visited this place in two years from the continual poor service provided since Scott left!! The only positive is that they have replaced the cushions in the seats. Update, ask to speak with a Manager after sitting for an hour and half with NO FOOD…. she wasn’t receptive to constructive criticism she literally told me she has been a manager for two weeks and will comp our two drinks and chips and salsa and literally stormed off! Manager material…. Get her some anger management classes please !!

Got there at 4:15... 15 minute wait for table... because lack of servers. Ok, sit at bar...ordered hamburger, no avocados... change order.. out of the vegetable for side, had to listen to bartender talk about his exes first and third husband's and how they are working things out. I know things are tough but doesn't mean the employees can ignore part of the job because some cute girls come in.

I only give one star because I have too...This place is terrible!!! We took our son and his girlfriend to dinner and the appetizer was soggy and disgusting then we waited over an hour for our food. When we finally got it the food was literally cold!! Then we said ok well let's order dessert and it was microwaved the bread was hard around the edges and they had no actual spoons so they gave us plastic spoons to eat with. The waitress was ok. The only thing that tasted OK was the corn and it was over cooked....Never will we eat here again! Oh and we asked to be heated outside at 8:30 at night and was told they had just closed the outside area...At 8:30p.m.....On a Friday night....DO NOT RECOMMEND AT ALL AND WILL BE CONTACTING CORPORATE.

My family I sat on the huge back terrace enjoyed the view of the pond. In the meantime, when we waited for our food, we decided to walk through the hiking trail to make the pond. we need to see all the colorful fish that have caught a few pictures. in just no time or eating was ready it was hot delicious! everything was right, our server was very informative polite. the best service I had for a long time!