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Bidrage med feedbackLove the country fried steak sandwich and of course a banana shake, yum.
They had chairs blocking half of the spots. Had to drive around twice before we could get a spot and order. Hire some help. Stop with the chairs.
NEEDS TO DO BETTER!!Didn’t get the right food, and when we told them they were smart about it, manager
I ordered ahead on the app and when I got there, no stall was open since most were chained off or had chairs blocking it (like it has been for over a year or more) I drove around once and then stopped at the entrance to wait for one to open. Multiple people pulled in behind me and passed me and kept taking a spot that would become available before I could. I would’ve just drove off but I already paid. So I call the store and tell them there’s no where to park and about my mobile order, so they tell me to park near stall 25. I go park over there and wait. When the carhop, named Emily, brings the food and says word for word, “I just want you know to know the chairs are there for a reason and you have to wait your turn like everyone else.” I already knew there was a reason, but it was incredibly rude. So I reply with, “I know. I was waiting but people kept passing me and taking the spots.” Her response was, “You got to fight for one.” So I told her I wouldn’t be back because she was completely rude about the situation. And I already ordered which meant my food was already made, so why should I have to “wait my turn” when I ordered before these people passing me?I’m sure the chairs are there because they’re understaffed, but it’s hazardous making people drive around and around where there is a playground right there. An accident just waiting to happen.
Most of the stalls are not open. Chairs are blocking from pulling in. If you don’t pull in you really can’t even tell if the entire place is closed. I hope that corporate Sonic will change their model and support their staff better. I believe if they fully opened there would be full customer capacity. The entire aesthetic seems worn down. I fear that Sonic won’t make it much longer without changing their ways…Parking: Open all the stalls if business is wanted. The chairs are despicable and off putting thrown out in the way.
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