Mcdonald's - Fullerton

Title: Exceptional Customer Service at McDonald'sRating: I recently had the pleasure of visiting McDonald's, and I must say, the customer service I received was truly exceptional. One particular employee, Brittany, went above and beyond to make my experience memorable.From the moment I walked in, Brittany greeted me with a warm smile, creating an inviting and friendly atmosphere. Her positive energy was infectious, and it immediately made me feel welcomed. Throughout my visit, she displayed a genuine eagerness to assist me and ensure my needs were met.What truly stood out was Brittany's ability to make personal connections with customers. She took the time to engage in friendly conversations, making me feel like more than just another customer. Her cheerful demeanor and delightful sense of humor even brightened my day when she cracked a joke about their delicious sweet tea.Not only did Brittany provide exceptional service, but she also made me feel valued as a customer. Her genuine care and enthusiasm for her work were evident in every interaction. It is employees like Brittany who make establishments like this one worth revisiting, inviting friends, and leaving five-star reviews.I am truly grateful for Brittany's outstanding hospitality and the way she effortlessly interacts with customers, always wearing a smile on her face. Without a doubt, this McDonald's deserves a well-deserved five-star rating for its exceptional customer service.I highly recommend visiting this McDonald's location to experience the level of service that Brittany and her team provide.

Rude grumpy employees that close the store despite being 24 hours and cancelled my order on the app after I pulled up.

This McDonald’s seems to stop accepting card late at night. Three separate times I’ve ordered on the app and wait in the 10 minute long drive thru line only for them to tell me they only take cash and I have to wait 24 hours for a refund.

They only accept cash after a 1am so if you don’t have any just don’t go and you can’t order on app it says it’s close and a long line for them to say that instead of posting a sign. Usually spend 100

The French fries are never fresh. They cook them ahead of time and leave them in the basket until people order then they dip them in grease again so they are soggy, cold in the middle and stale. Even if you ask for fresh ones.