Cold Stone Creamery - Fresno

Service was absolutely horrible. We were extremely rushed and didn 't even get what we wanted. These young girls who work there need to be taught some manners and more customer service. We are extremely unhappy with our experience. Never again.

When it comes to ice cream this place will always be one of my top go to places. Son had the lucky ???? charms ice cream in a waffle cup, mom had vanilla and strawberry in waffle cup as well, and I had the cheesecake mixed with strawberries and pecans incup ????????????????

Got my order wrong and gave me some pumpkin carmel apple pecan pie nasty concoction when all I wanted was chocolate shavings lmao, then was offered a $1.50 refund. After I chatted with doordash I got a $6 refund that i have to wait a week for, and stilldidn't cover the cost of the item ????

Great ice cream ,wonderful staff very fast and helpful

First time there today around 7:45 pm and felt extremely rushed by workers. All 5 workers were standing there to just make one order. The gentleman that was present at the time was helpful and patient with us. However the other workers didn?t bother tolet us know how Coldstone remotely operated. Please learn to be patient with customers and let them have a good firstexperience.