Giovanni's Pizza - Franklin Furnace

This is the best giovanni in the area of my opinion. the portions are directly on money. all others should be careful because this is the way pizza should taste.

I arrived at the restaurant at the perfect time, as it was getting very crowded later in the day. I would recommend not getting too excited about the drinks, as they may not live up to your expectations. The staff seemed to have trouble reading the entire order, but the cheese and pepperoni pizza was difficult to mess up. Good luck to them in the future.

I'm not sure if the stars were aligned or if I was just lucky. The food was perfect. I like my pizza well done,

The staff was polite and extremely helpful. I have a gluten allergy and was pleased to find gluten-free options on the menu. The gluten-free pizza is made with its own separate pan and fresh toppings to prevent cross-contamination.

I get that y'all are extra busy with the school construction next door, workers from local factories and your locals. However, I placed my order at 11:10, I was told 20 to 25 minutes for it to he ready. I show up at 11:35 (25 minutes) to a line of people outside of the building trying to get inside to either order or pick up what had already been ordered. Your system is flawed, at 12:05 I finally got to get my food which as my assumption of my food being cold didn't let me down. I ordered my food well done, light tan crust and chewy dough is not well done little lone baked properly. Making someone stand in line to pick up food for 30 minutes while it gets cold behind mainly customers that were standing there waiting to order before they even sat down at a table is uncalled for. 2 stars only because the lady working the register still had a smile on her face and was very polite. I ate the two edge pieces of my calzone because I was hungry, the middle section was inedible from being undercooked and the lack of toppings definitely was not a factor... I'm in a tractor/trailer or else I would've brought it back. Please don't sacrifice quality over quantity and try and figure a way to have a line for pickup so people's food is not getting cold on the days you are swamped like today.