Americana Taphouse - Franklin

My spouse and I were excited to explore the new holiday pop-up decorations, and they were truly impressive! However, our overall experience didn't quite match up. While seated at the bar, we encountered a main bartender, a larger fellow, who seemed to be having a tough day. His demeanor was a bit off, lacking the usual friendliness we hope for. The drinks were served hurriedly and with little warmth. Regrettably, the food, priced at $28 a plate, didn't meet our expectations. The risotto was undercooked, and the fish was overly salty. We genuinely want to embrace this place, but considering the level of service and cuisine at that price point, it's challenging to envision returning anytime soon.

Heather was my server Friday night and she was amazing. She recommended the fish and chips and hot chicken PBLT. My kids loved her sparkle makeup that matched the hard candy Christmas theme. We had a great time and she made our visit that much better. We will be back next time we are in town. Will make sure to ask for her specifically. You should give her a raise!!

Had a great experience. Just came in from California to visit family. Decided to come grab lunch on Monday. It was pretty busy but service never wavered. Heather was my server and she did a fantastic job. She made us feel very welcomed and even shared some awesome facts about Franklin and had some great recommendations on food. I got the crab dip to start and fish and chips for lunch. Will definitely be back and will recommend to others when they come to visit.

David and Dani were awesome! Drinks were great and well priced. I will Def be back

This place sucks! We had a 6:30 reservation and were still not seated at 7:30. The drinks we had during our long wait were terrible. The manager was not helpful, really just made the situation worse. With so many fine options on Main St in Franklin, don't waste your time or money