Papa Johns Pizza - Frankfort

The church had called in 25 pizzas. They were hot, ready, on time, and just delicious!!! Thank you so much to the whole staff, and especially Kayla, who was awesome!

My XL Jalapeno Pizza was ?, literally. ?Glad I stopped in today.

If I could give zero stars I would after my experience today. We order from this location quite a lot and the pizza we order our kids is always the same. All we ask is that it is light sauce. Every single time we get it it’s not. Usually though they are so kind and remake it for us. Today the manager himself was extremely rude to my husband and denied it was wrong. Not only that but he refused to remake the pizza leaving our kids without their special lunch for their back to school celebration.

We pulled up to the window after the app let us know our pizza was ready and were told that our pizza had not been made yet, despite the app saying it was ready. We had to wait 20 more minutes for our pizza and when we pulled back up to the window there were people behind the counter that didn't even work for Papa John's having what looked like to be a party. They were screaming and yelling and running around the front of the restaurant. We rang the doorbell and had to wait an additional 5 minutes for someone to come to the window again. Extremely unprofessional and unpleasant experience. Will not come back.

Every time I order a pizza with light sauce, they always put a gallon of sauce on the pizza.