El Pollo Loco - Fountain Valley

Great Customer Service.Mac n Cheese was hot ,coleslaw cold ,fresh tortillas, wings cooked perfectly .I prefer my chicken well done...Clean Establishment....5 Stars Thank

Worst chicken ever. Overcooked, dry and not good flavor. Bought a family pack and was wondering why no one was eating the chicken. Sides were ok so not a complete waste of money.

Got this meal for $7 with the coupon. Not a bad deal, but without the coupon questionable because sometimes I get burnt chicken pieces and that’s not cool.

No eating silverware no napkins lots of food but asked if the chicken burrito was spicy she said no came with tag said spicy. Could hardly eat it. Snack Pak good. The PA system in drive through could hardly understand the person in the store. Very pricey for what I got.

Me: Can I have my burrito grilled.Cashier: (smiles), they grill it already.Needless to say when I get my order it's not grilled, and I have to bring it back......Also this is the first location where the breast pieces are smaller than the thighs. I think they are just cutting the breasts smaller on purpose. They earned their one star.