The Bistro At The Alex - Fort William

Gluten-free menu was really good, we dined here twice on holiday. The staff was very helpful.

Just the place to eat when the weather is wet and wild. Really enjoyed the roast beef whilst my husband had a cheese sandwich with a side salad

Very disappointing. Mushroom starter served in a very bland sauce. Specialty burger was tough, and the mussels were like rubber (served in the same bland sauce as the mushrooms). Everything looked like it had been pre-cooked then re-heated. Manager adjusted the bill appropriately, which was appreciated.

Waited to be seated while two of the staff chatted. The mussel starter had small pieces of broken shell, which wasn't pleasant. The mashed potato with my main course tasted like powdered smash and my husband's Cullen Skink was also a disappointment. Not impressed.

Can't even begin to describe this place, we stopped for a quite drink to witness staff f'ing and blinding at customers because they have failed to provide the meal they ordered. I have never in my life witnessed staff be so rude to customers, and more concerning the supervisor not march them off the premises.