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Bidrage med feedbackShame on you Marriott. My parents reserved a handicap room with a roll in shower because my mother cannot walk or stand without the use of a walker. You made no effort to accommodate her when her room was incorrect. You did not offer to find her a new hotel nor did you compensate her for the inconvenience as she could not shower for 2 days. I hope when you are older you never have to experience this.If you have handicap needs stay away from this hotel!!! I’m not even sure if any laws were violated due to you not finding a reasonable accommodation for her. But I plan to find out.
As a frequent traveler, I have stayed in my fare share of Courtyards around the country. They are usually hit or miss! This one is very average. The rooms are tired and in desperate need of renovation. The bartender was very nice, but with no experience! She didn't know the difference between tonic and club soda!
My friend and I decided to do the Murder Mystery train ride/dinner. The Courtyard Marriott on Metro Pkwy is the package deal hotel they work with. It was a decent price. I read some very questionable reviews, so I was concerned. But, there was NO reason at all to be concerned. The hotel was clean, cool, quiet, and updated. We were able to check in early. Our room faced the back parking lot, however, there was no noise. The beds and pillows were comfortable. The room was spotless, the shower was nice and there was plenty of hot water. The other great thing about the shower was a nice ledge for your toiletries, in case you wanted to use your own. That said, they do have bottles mounted on the wall, of shampoo, conditioner, and body wash. The toilet and shower had a door that completely closed so that if someone was getting ready and the other person was in the shower, or on the toilet, it did not disturb the second person. In the corner of the room, was a reading chair and light. There was a pull out computer ledge, if you have a laptop. The bistro is nice and serves breakfast and dinner options. But none of this is included in your room rate.. What was included in our rate was a grab and go breakfast in a bag. It had a sausage egg and cheese croissant that needed heating up, yogurt, a granola bar, a snack size apple, orange juice and coffee. Not sure what the solution is, but I would rather have the ability to order breakfast without one item being $6- 15. A piece of French toast pictured below was $12.25. That did not include any breakfast meat. Starbucks is the brand of coffee they serve. My other suggestion is to put two more umbrellas up at the tables in the pool area. It was 96-98 degrees out and the one table with an umbrella had a family already using it. I had to come in because the mid afternoon sun was just too much without some protection overhead. All in all, I enjoyed the stay and would return again.
Perfect location for our Perfect Game baseball team and the price was even better for the weekend. Convenient in the middle of everything needed. The parking lot was even fun when we got permission to BBQ with everyone before hitting the pool.
Sleek hotel with a balcony. We loved the fitness room and pool. My partner complained about a mildew smell, but it didn't bother me. This area was hit by a hurricane almost a year ago. These hotels are often built like a courtyard. Get it?Rooms: Spacious room with a balcony. The fridge has a mini freezer. There is a walk in shower. Our room did not have a bathtub.Food drinks: Restaurants are within driving distance.Noteworthy details: It is built like a courtyard.