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Bidrage med feedbackWe had dinner tonight, and while the food was good, the service was rather rude. We informed the servers that we don’t eat pork, and they assured us that they don’t serve pork. However, they then brought us spring rolls that contained pork. When we requested a substitution, their response was simply, “Just don’t eat it!” Why should we have to forgo the rolls we already paid for? Additionally, we asked for extra jalapeños, but they never followed up with us on that.
Upon entering, the aroma of broth and fresh basil greets you. It's hard to go wrong with a meal here. My only complaint would be that the staff's aprons could be cleaner. Additionally, the parking lot tends to be a bit cramped.
This is a great pho spot! They offer a good variety of dishes at excellent prices, and the portion sizes are massive. It's definitely worth visiting!
Always come here for Bún Bò Huế (Spicy Noodle Soup). And recently tried the dessert Chè Ba Màu (Vietnamese Rainbow Ice); was so good. Food is on point
1. Upon arriving, our party of three was seated by a waiter who then proceeded to wipe down our table with a tissue and water while we uncomfortably watched. It was a Thursday afternoon, and the restaurant was mostly empty, but accidents happen; it wasn't a major issue. 2. Another waiter, stocky with short curly dark hair, had an inexplicably negative attitude towards us. He snatched the menus from my hand, handed us three pairs of pre-packaged chopsticks (one of mine had mold, though that wasn't his fault), and unaccountably provided two spoons. He completely ignored our polite "thank you" as we left. The whole encounter was so absurd that it made us laugh among ourselves. 3. The food was decent, but it was too greasy for my taste, and overall, it felt overpriced. We spent around $100 for three soups, one vermicelli dish, one sandwich, including tips and tax. 4. On a positive note, there was plenty of parking available, which earns a 5 out of 5. 5. A friendly suggestion to management: please teach your staff basic customer service skills. Their inability to manage their emotions shouldn't impact the customers who support your business. Otherwise, consider hiring more capable individuals to represent your restaurant. 6. Would I return? Perhaps, but only if I wanted to have a bad day and really feel down about myself.
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