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Bidrage med feedbackUPDATE I went back into mistakes, the staff just gets worse and worse if you don't train Your staff right this place will close soon at 10 am I come at 7:50 they have 3 people cleaning and 1 person making people food. There's a line out of the door. What the hell, your employees are unable to make food. The line moves very slowly with orders between real customers. I've eaten chipotle for a long time, but I've stopped going all together because obviously management doesn't know how to run people. Cash on phone texting does not help to make food. At least your employees can go around 10 as they start cleaning at 8:
The guy at the counter was really nice and helpful. He had an issue with the computer and sought help from someone who seemed in charge. They weren?t helpful to him or nice to him. He had to keep asking to get her help. Everything you do is aimed at making your guest happy. This includes working as a team and. being kind and helpful to your employees. All the tables were dirty. I wiped my spot off with a napkin. No one was in there. I just think you have a quality product and you can do better. I don?t imagine you?re sitting in the corporate office thinking that this is what you envisioned when you created the concept.
I'm not trying to be picky but I've been eating Chipotle for more than 3 years now and lately it's just been hit or miss. It seems like a lot of the people that they're hiring can care less a portions or anything. Lately the guac has been either dark brownish, flavorless, or packed with old onions. When the onions are going bad there is a very strong onion smell I've gotten sick several times from this. But this last visit here really did it for me. When I asked for extra anything in my burrito they always give me less when I don't ask for extra they always give me extra and here is a good example I asked for fajitas and not only were they not cooked but there is an excessive amount of onions compared to the amount of green peppers completely changed the flavor of the food very displeasing. On top of that we asked for the side of salsa and it seems like it's been sitting for a few days definitely not fresh. I don't know what's going on with Chipotle but it seems like it doesn't care about quality checks or anything of that nature. One of my favorite spots, well not anymore.
1. This rice is just not good, appearance and taste. I can?t get a bowl without rice balls. Like if I wanted rice balls I would have gone to a Japanese restaurant! 2. The tomatoes taste like they have been sitting out all day. 3. Maybe it?s just me, but everytime I come here I feel like I have to beg to get a decent portion of protein. I shouldn?t have to pay a triple portion to get a double portion, similarly with a double and a regular. I have been here multiple times and the story is still the same, I?m done.
I ordered guacamole. Paid for guacamole via the online delivery order and did not get guacamole. I requested a refund and still have not received a refund. The food is horrible undercooked and taste old. Do not order from this place. Disgusting thieves.