Vegan On The Go - Fort Lauderdale

BEWARE! This place is a scam and won’t be open! We ordered online and went to pick it up, only to find out they were closed. I called and spoke to the owner (allegedly) who then assured me he would make sure to cancel our credit card charge. He told me he had 3 other locations and to email him our order receipt. We were charged almost $60 for our order that has now been processed, and the owner has straight up ghosted us, even when I have called, texted, and emailed. When you try to call the restaurant directly it just rings continuously and you can’t speak to anyone. Not only does this seem to happen to almost everyone from the reviews I’ve read, the owner also lied and said he had multiple locations making it seem like he has so much to deal with but if you google it he only has one! We’ve reached out to the better business bureau and hope this place gets shut down. This place is ridiculous and hope this doesn’t happen to anymore people!

The hours of operation is clearly incorrect. This is my 4th time going there and the door is locked even though the sign says open. No one is answering either of the numbers displayed. You guys really need to do better or get new management. Ridiculous.

I tried this place for the first time today and it was soooo good! It is right down the street from my new office so I’m pumped to have found this spot. I got the Non-Believer Burger with fries and a vanilla milkshake. It was fantastic. Might have been the best vegan burger I’ve ever had. Can’t wait to try everything on their menu! The lady behind the counter was super friendly as well. The only drawback is no seating inside. Luckily the order was ready quickly so it didn’t bother me to stand. Will definitely be back! Soon!

I wish that I can put zero stars. This place is one of the most unprofessional establishments I’ve ever had to deal with. I’ve gone to this establishment on a total of 5 different occasions during their apparent business hours and they were closed . They never answer their phone so you can check prior to taking the drive. As an African American woman I love supporting black owned businesses but this place WILL NEVER SEE ME or my money again. Staff are incredibly rude. Ive reached out to management several times only to be told pretty much “oh well”. Oh and not to mention the last time I actually ate from here my burger was extremely dry and overcooked. I also asked for no onions on my friends burger as he’s allergic and they disregarded my request and put them anyway. And when I complained no refund or alternative was offered. DONT WASTE YOUR MONEY. There are plenty of black owned vegan spots in SF with better staff and food. So disgusted with this place wow!

Being extremely nice with this review because I was somewhat disappointed with my overall experience with this business. Drove 25 almost 30 minutes out of my way yesterday to support this Black owned business since I follow them on Instagram. The area in which this business is located seems desolate no real traffic outside of the 7/11 across the lot. Walked in and there was NO seating and NO restroom can only imagine how people walking or just want to sit and grab a bite feels. Didn't have any vegan bacon for the vegan double cheeseburger fine. Ordered it without it. Order came up to $18 and change expensive considering I only ordered a veggie burger with some fries. They could have included a water or something. Left and when I got to my location didn't even have napkins in the bag. Didn't feel welcomed at all. Don't think I will be returning to this place.