Dunkin' - Fort Dodge

My cookie butter cold brew had no cookie topping and it doesn't taste right. I'm pretty sure they didn't put enough cookie butter syrup in it. Last time they got my order right. ??‍

Overall, I like their cold, brews and hot brew coffee’s little pricey when I can make coffee at home, but decent place decent people always greeted with a smile so far if anything should change, I will update from my

This location doesn't skip a beat when it comes to getting our orders done right.

Almost feels you will be attended depending on how they feel stood there for 5 min till they finished putting cups in there place and other stuff seems dumb that can wait customers

I went through Drive thru and when I got to the Window I tried to ask the lady if they had any complaints with the Dunkin mobile app. Last 3 times I came the app wasn’t working and I was unable to use my rewards.The lady told me she has been busy since 5AM and isn’t taking questions right now. I thought that was a bit rude. I asked for the GM or CSR info I was told they don’t have a number that I needed to take the survey on receipt if I had a complaint. I left upset and ontop that I had Burnt food and 2 orders of Snackin Bacon that tasted like grease.I returned to the Store the next day and asked for Store Manager the cashier said she was busy I waited almost 5 minutes. Finally the Cashier came back and asked if she could help me. When doing so I noticed another Female with Red or brown hair rolling her eyes and had a smile on her face.I asked the girl who was the Store ManagerShe pointed to the same lady that was rude to me in drive threw window now she’s rolling her eyes. I can’t believe she is the Store Manager I was very surprised. 2 separate occasions she could have helped me and did not.I will not Return to this store