Mama Roni's Pizza - Fort Collins

I ordered online and I expected a 30-minute waiting period that was not a big thing. I show myself that after 30 minutes, I'll pick up my food and they told me it would take 10 minutes. I can wait 10 minutes. I had to wait 30 minutes to get my food. I wouldn't have been so upset if I was told 30 minutes until my food was ready, but said 10 and wait 30 is my time dismayed. would not recommend.

Dissatisfied with my burnt crust. The entire large pizza was black on the bottom. You had to have known when you cut it and you still served it. $25 into the trash can.

It’s been about a month since my poor experience here, but I wanted to wait and write this from an unemotional view. I ordered a pepperoni pizza with extra cheese (I had a coupon for two toppings) and pepperoni rolls online. I called about a half hour after I made the order only to be told that the order had “been cancelled” despite the fact my card was charged. Apparently the computer is glitchy. The young man on the phone was very nice and helped take the order again. I went at the time he told me it would be ready, but I had to wait in line ten minutes just to tell them I had an order at which point I was told there were two orders and neither had been made yet. I told them what I had been told over the phone (that one order had been cancelled due to a glitch). They told me they had fixed it and my order would be out shortly. After waiting for half an hour, a man (I’m assuming the manager) informed people that they could get a free soda for the inconvenience. I grabbed one but paid for it anyways. The man behind me who had only been waiting for fifteen or twenty minutes got a free one. After that, I had to wait an hour before the employees remembered I was there. At this point the manager stated yelling at the poor kids and asking where my “mushroom pizza” was. I went up and told him it wasn’t mushroom and that it was actually pepperoni with extra cheese. He “found” my order and set it on the counter. He opened the boxes, looked inside, looked me in the eyes, and said it was pepperoni. I should not have trusted him, but I did. When I got home, I found that both the rolls and pizza were plain (not even extra) cheese. I waited for over an hour for regular plain cheese which I didn’t order. I was more upset with the blatant dishonesty needed to look me in the eye and knowingly lie to me.Fun thing about waiting at a place like this for an hour is that you get to see so many fun health code violations. I watched multiple young drivers come in from delivering pizzas and go straight to touching dough (this happened after they had touched door handles, a steering wheel, phones, and money). I didn’t see a single person leave to wash their hands. I didn’t see anyone wearing gloves. Not a single girl had their hair tied back. At one point I watched a boy drop dough on the floor, pick it up to throw it away, and he still didn’t wash his hands after touching the floor. This same boy later kept rubbing his nose and touching food.So my order was messed up and nothing was done to remedy the situation, but it’s not like I was that hungry after watching the gross behind-the-scenes action. I did contact the health department to follow up.Please don’t go here. If you want good pizza, there are so many better places in FOCO. Please, go try Panhandlers instead.

My son asked for just cheese because im a vegitarian, not the first time

Wasnt bad, quick delivery, good amount of toppings. Couldve been cooked a few mins longer but id try again for sure.