Jimmy John's - Fort Atkinson

I order from Jimmy Johns both for myself and family as well as work catering for small meetings (boxed lunch lil John's gives everyone something they like at an affordable price) or larger groups (party boxes are perfect).The staff here is always helpful when I call to order ahead and pleasant when I arrive. The sandwiches taste good and are made quickly even with customized orders.

I just wanted to appreciate the employee who ran out to tell me my drink was on top of my car before I drove away. Thank you ?

It costs nearly twice as much now to order food from here and for the increased cost, they give back to customers by giving less food when ordered and refusing to give napkins, etc with sandwiches. If you can't afford to run a business it's time to shut the doors. where is that 70% increased cost going to? if it was given to the employees then why are most orders messed up, and delivery can be up to an hour at times?

They are right on top of things, just like any Jimmy John's.

When someone requests EXTRA on their sandwich there should be EXTRA... not the minimum amount possible. Tomatoes were not fresh, very mushy. Spicy Italian was not Spicy at all. Friendly staff when we picked up food. Should send napkins with order. Especially when 6 sandwiches have been ordered. When taking orders over the phone should pay more attention to customer on the phone rather than your coworkers so customer doesn't have to keep repeating the order and correcting the person taking the order because they keep repeating the order wrong. Will give them another try in the future.