Luckys & Peps Italian Restaurant & Pizzeria

Our party of four had to wait 90 minutes for our main dishes, which arrived at different times. The bruschetta we ordered was barely toasted, dry, and mostly consisted of onions with no herbs. The veal dishes were small in portion size, and the sauces were just average. Two of the main desserts listed on the menu were unavailable, and the plastic tablecloth was ripped and torn. We were seated at a table in the back corner on the far left. The staff, who appeared young and inexperienced, seemed more focused on preparing take-out orders. We had to remind them twice to bring us the beer we had ordered and to check on the status of our food. Overall, this restaurant is poorly managed.

It seemed like the restaurant prioritized delivery orders over the patrons dining in. Additionally, the timing of the meals was off, as those who ordered pizza had to wait 10 minutes after the other main meals had arrived.

This restaurant is consistent . The food is tasty and staff are friendly . The garlic prawns are to die for but make sure you order garlic bread to go with it . My only problem is that with covid I like a lot of people like to sit outside . They set the tables up in front of the shop next door with is disgustingly filthy . I know it’s not their responsibility to clean but if you are going to use the area it really needs a clean .

Been coming here for a decade and whilst it may not be a trendy wood fired joint I think their pizzas are better. I always start with their Garlic Prawns, sizzling away in their iron pot and follow that with a pizza. Lovely thin but firm base and the right amount of toppings. Only two things stop them getting five stars. They seem these days to always have new and not overly trained waiters. They are friendly and smiling but not particularly efficient. And they never provide bread with the Garlic Prawns, something that should be a gimme. I know they've expanded their menu to become more of a full-on Italian restaurant but sadly (for them) their pizzas are too good for me to try anything new.

Did a online order for 3 pizza's and 2 pasta dishes. When we arrived at the time 2 pizzas and 2 pasta dishes were on top of the oven keeping warm. The 3rd pizza had not even been placed in the pizza oven. Both pasta dishes were asked for no cheese to be put on top. Why have a special instruction section if you don't read it. So they had to be recooked. End result 2 luke warm pizza's and soso pasta dishes. No apologies of any sort. We thought we'd give this restaurant another try after they reopened. But same as the past rubbish service and average food. Newport leaves this place for dead. Save your money goes elsewhere!!