Reserver
Tilbagemelding
Bidrage med feedbackClosed! Cancelled my tee time, but neglected to mention that the entire facility was shutting down. Ended up having to find last minute accommodations for my team when we arrived to a completely abandoned clubhouse and hotel. Heard from our client locally that some of their out of town management had been kicked out of the hotel the week prior on short notice because the property had been sold. No idea of this is accurate or not, but they were told it was being converted into a rehab facility.
We have stayed here several times without issue. However we recently stayed during a snow storm and learned that this place has horrible customer service. Many people including myself slide down the hill leading to the inn. We are from New York and the front desk, including the general manager, told us it is up to us to get our car from out the snow where it was stuck. They did not provide any towing phone numbers at all. Then when I put my review on Booking, the general manager lied and stated we were provided with towing numbers. Now I see why this place is never booked up and pretty cheap. Look elsewhere for somewhere to stay.
Had an amazing dinner at the Chef Heath debut! Very nice place nice people and atmosphere. Reasonably priced. Highly recommend!!!
Our first visit to the golf course was pretty good, poor rough conditions but no problem, the second time we were asked to leave and given a rain check because the staff wanted to go home early on Labor Day. Me and my two brothers along with my cousin all work different schedules, so it was hard for us to find a day to get together to golf in the first place. They stopped us on hole 10, gave us the passes and told us to finish this hole and head out. Kind of annoying, but we understood and it was nice to have been compensated for the inconvenience. When we used our rain check passes, We were informed at the bend that a golf league had started at 4:00 so we should let this foursome in front of us so they can stick with the golf league, no problem at all for us, three of us went in the use the facilities, when our group is ready to go, The other foursome still had not teed off, act only two of them were there, I politely drove over to ask the starter to make sure we were good to go ahead and tee off because he had just told me 5 minutes ago to let this force him in front of us. He very rudely waved me away and said JUST GO TEE OFF, they 're OBVIOUSLY not ready YET so just GO . All four of us are beginners, we love the game and are having fun learning, it 's a shame that all four of us have agreed to never return here because of the rudeness of the staff. I believe the man 's name was Bob. We obeyed all rules of the course, were courteous to other golfers, never raised our voices to Bob after that either, just said okay thanks and drove up to the tee box. But we just did not feel respected as paying guests. Hopefully others have had good experiences!
My husband and I had our wedding at Lenape Heights 9.23.23. Honestly, we were very impressed by all of the package options for food, drinks, decor- they even have an inn we stayed at the night before the wedding and night of the wedding! Melissa was extremely responsive to all of my emails and questions throughout the planning process. Jocelyn was our day of wedding coordinator and did a fantastic job. We unfortunately had to switch our ceremony inside due to weather last minute and she was on top of getting things changed for us. She also kept checking on me and my husband throughout the night to make sure we were okay. Her and the staff made sure we had drinks of our choices at the bridal table along with appetizers and cookies from the cookie table! The food was also fantastic!!! They made sure we were well taken care of. The staff and Jocelyn also did a lot of set up for us (we did set up our own decor, but they did table linen, table settings, decorated the cookie table) and the next day they had all of our decorations down so we could easily pack them back up how we wished. They made the experience super easy for us and would recommend Lenape Heights to anyone for their wedding day! Thank you Melissa, Jocelyn and all of the staff for making our special day perfect!