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Bidrage med feedbackI went through the Drive Thru at 8:30pm on Friday, May 10th. I was the only customer in line. When I took a little longer to get my cash out of my wallet, the female employee who helped me responded with a dismissive comment. I tried to give her the benefit of the doubt, but there was no one else around for her to be speaking to. Soon after, a male employee came out and asked rudely if I wanted my 32 cents back. I didn't need the change, but I was trying to secure my order for the drive. While I understand that everyone has bad days, the interaction made me uncomfortable and seemed unprofessional. I am not sure what was going on behind the scenes, but their behavior was unacceptable.
The drive-thru speaker was not functioning, the staff were impolite, and I had to wait for more than 15 minutes in the drive-thru line for subpar food with missing items. Overall, it was a disappointing experience for a KFC.