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Bidrage med feedbackHad a wonderful day in Florence, beautiful, amazing place. Went to a wonderful pizza restaurant Mr Pizza and had fantastic service and food. After a great day we wanted a slice of cake as we waited for the train back to Rome. Went onto VyTA and wished we hadn 't bothered. The guy behind the counter was rudeness personified. Refusing to engage in polite customer server communication. He refused to serve us 4 times when we enquired about the cost of the cake and shooed us to the till saying 'Pay first ', how the hell are you supposed to pay for something you haven 't even chosen? Vile human who should work in a job far away from paying customers. Even his own colleague was forced to apologise for his behaviour. After all that, the cake wasn 't up to much either. Avoid this place, poor service and poor quality food.
We had 30 minutes until our train departed, so we stopped for coffee and a dessert as we knew this chain from Torino (Turin). Friendly service, clean, good coffee and fresh pastries. Recommend.
We had to pass the time after shopping and this place is so attractive! We sat but the high chairs were a bit uncomfortable esp when you have a bag and jackets and things with you, you just put them all on the floor or lap. We had juices and cakes! Good service!
I have coffee and snack here while I wait for my train. it was charged double coffee, although I only paid for one. I was wondering how to get €11.80 for 1 coffee and have paid 1 bread snack, and my acknowledgement checked and realized that I was charged extra € 3.80 for nothing. I was then confused, so I went back to check and thanks to the barista that served us, gave us the wrong appeal. to give the advantage of the doubt that it was a real mistake, but not very professional, this kind of careless mistakes have made and tourist like we treat stupid. the brot was good.
If they need a quick caffe or bite, they don't see. the other place is eating over expensive cafeteria. this place is fresh with quality and great service. they worked their cocks off to eat fresh caffe, cappuccino and a delicious bite. we had cappuccino, a blueberry muffin and a fagottino that was filled with ricotta and broccoli in phyllo. yum! a beautiful surprise in santa lucia!
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