Parsons Collar - Fareham

We are fairly regular visitors to stay over at Parsons Collar, Whitely. We need a ..twin bedded …room as my husband is disabled… the last 3 visits after travelling 250 miles each time is a DOUBLE room although I do ring beforehand to check, always assured it’s a twin…the last visit I ended up with a double again…so late at night I had to separate and make up for two single beds myself…..today when I arrived the 28th December for a 3 night stay I had booked a comfort twin bedded room which again I rang to check). assured it was a twin… so where did we end up…the room furthest from reception and it was a double!! Even though my receipt stated a twin...so back to reception, moved to another room.,STILL A DOUBLE…I’m exhausted…so moved to yet another room where the room STILL had to be changed to a twin. Not sure where the staff at Parsons Collar are supposed to communicate in the interest of the client, but it is seriously and sadly lacking. I will say we choose to stay here as it’s very near my family, and the rooms are fine…but please, please get your act together when clients get the room they have booked. Mrs Johnson

Average pub grub is on offer here- which is fine, although the menu is really very basic. The temperature in the pub was low, decidedly chilly in fact. What upset me however was that the plates were not cleared away after we (a party of five) finished our meal. Eventually one of us moved the plates away to a nearby shelf- no one came to clear them away from the shelf either. Disappointing service.

Came here last year for the same celebration What a difference poor reception underwhelming drink selection The same menu as previous visits Food arrived pizzas were undercooked looked good but you have a pizza oven come on use it I’m aware it was averagely busy evening and the staff were being trained but there’s no excuse And don’t even get me started on the state of the facilities

I recently visited this restaurant and had a couple of drinks and a meal. The staff were friendly and accommodating. I appreciated the option to order from my phone at the table. The food was good overall, with tasty burgers (although I found the brioche buns a bit odd), delicious chicken wings that were crispy and moist, and decadent desserts like chocolate brownie and sticky toffee pudding. I would definitely dine here again.

I spent an evening at the lodge connected to the restaurant. When I inquired about getting food at 9:21pm, I was told that the kitchen was closing in 8 minutes and they weren't happy about it. I ended up ordering nachos, which were more about style than substance and were inedible. The dish had burnt cheese on the side and was overloaded with toppings, making it impossible to eat. Many tables had leftover pizza and fries on them when I arrived, which should have been a warning sign about the cleanliness of the restaurant. The staff behind the bar seemed to be lacking in understanding, but the waitstaff were friendly and accommodating.