Chick-fil-a - Falls Church

Ordered food 1 hour ago. I tried to go back into the app to see the progress after like 45 minutes and I couldnt. My card got charged. Got an email confirmation of the order. Have called the store 7 times but no one answers the damn phone. Service here has always been fine when ordering and picking up at the store. But any time I order delivery the service is trash. Service: Delivery

After having a number of terrible service experiences at this branch, today was a the lowest bar I’ve experienced at a fast food establishment in awhile. I ordered a curbside pick up for just a medium sized lemonade. After 20 minutes of waiting and receiving an incorrect notification my order had been delivered, I left my car and went inside. Inside by the counter, I was not helped or even acknowledged for another 8 minutes. At that time, I had to flag down an employee myself who milled around for awhile, eventually giving me a drink that had been standing for 30 minutes. Unsurprisingly, the drink was as refreshing as my experience overall. For a company built on customer service and high quality food, I felt this branch (in this experience and in several others) was competing to be the outliner. No thanks and never again. McDonalds is across the street, and I would recommend giving them a stop instead.

Order took half an hour for drive up. Couldn't reach customer service for the store or for Chick-fil-A Service: 1 Atmosphere: 1

Chick-fil-A is fantastic! The staff is wonderful, and the environment is clean. I would rate the food, service, and atmosphere all a perfect 5 out of 5.

Meal Type: Dinner Price per Person: $1–10 Food Rating: 5 Service Rating: 4 Atmosphere Rating: 4 Recommended Dishes: Spicy Chicken Sandwich Parking: Ample parking available, with free parking lot options. Overall, this place is a fantastic choice for a budget-friendly dinner. The Spicy Chicken Sandwich is a must-try, delivering delicious flavors that really stand out. The service is quite good, and the atmosphere is inviting, making it a pleasant dining experience. Plus, with plenty of free parking, it's convenient to visit. Highly recommended!