Burger King - Falling Waters

We picked up our order on the way home. Unfortunately, the burgers had hair in them, and one of the drinks had an eyelash in it, so we ended up throwing everything away. I decided to call the manager to inform her about the hair in the food. I made it clear that I wasn't looking for a refund; I just wanted to make her aware of the issue. However, she yelled at me, accused me of lying, and then hung up on me. I would not recommend this place—the food is poor quality, it's unsanitary, and the manager's conduct is unacceptable. Service: Dine-in.

The staff was incredibly friendly, professional, and patient, especially when my sister couldn’t decide on her order. The food was served hot. Overall, I’d rate the food, service, and atmosphere all as 5 stars.

I tried to stay calm amidst the situation, but it was incredibly frustrating. I called the police for assistance, but they couldn't do much to help me. I asked them to review the security footage, but they refused. I've since filed a complaint with corporate and plan to follow up on it. I'm really upset about what happened, and I hope others don't have to go through a similar experience. This kind of treatment needs to be addressed. I strongly advise against visiting this location; they may shortchange you and take advantage of your hard-earned money. You've been warned!

I tried to remain calm and not lower myself to their level, but it was incredibly frustrating. I even called the police to report the incident and asked them to check the security footage, but they were not very helpful. I have since filed a complaint with the corporate office and will be following up on it. It’s unfortunate that this happened to me, and I hope others don’t have to go through the same ordeal. This kind of behavior needs to be addressed. I strongly advise against visiting this location, as it seems they have a pattern of short-changing customers. Consider yourself warned!

Friday august 25th, two older women working behind the counter belittled and laughed at my mom, she tried to order a small thing onion rings and it came out to $3.06 at the time my mom only brought $3 in hand and told the old women i’m sorry i don’t have the .6¢ and before my mom could say she had it in her car they had the ignorance to laugh in my mothers face. As a fast food worker (shift manager) for a different local restaurant i find this behavior discriminatory and disgusting. i hope their General Manager knows what kind of disgusting employees they have working for them. I hope those Old Women working for Burger King feel real good about themselves