The Kincardine Way Brewers Fayre

We came for a last minute family dinner, 5 adults and 1 small children. the personal was absolutely amazing and so patient with the little one, especially when she had walked around because they don't want to sit down while waiting for meal coming. the employees played with her ready to interact and speak, and it made all the difference, especially with a challenged 2 years old!

Came here after a walk at The pineapple and Dunmore house. There are some vegan options which were very nice, the staff were very friendly and welcoming. Would go again

Excellent food, swift service and helpful, polite, friendly and unobtrusive staff. Comfortable chairs and nice surroundings. Plenty of parking. Clean and fresh toilets.

OK, so we headed here for the soft play as it was open to 8pm got there at 6:50pm went though to the kids section to be told its last orders for food so what do we want, this was before we got a menu. So said look we will have a look and pick fast, so we got sat down, made quick choices. Placed the order, then within 15 mins all 3 plates in the photo got delivered, no word of a lie that chicken pie came like that for £10.50 unbelievable and it was cold. So Harry came back to have some pizza and instantly said its yukky so tried it my self and peeled the slices off each other took a bite and it was clear it had been microwaved it was disgusting, my partners was the best looking of the three plates but again cold and veg was so bad it looked dead. When asked How was your meal by the same staff member who served us when we arrived in the soft play. At this point, I 've paid £40 for unbelievable bad food, and it felt like we needed to leave 30mins before the close time. So I told her the food was very bad she then asked if I wanted a manager, said yes OK on your way out just go to the bar and ask for the manager . This is no way of doing business. Well, we won 't be back as its clear from what they are serving that standards are not priority to them.

Have never had such dire service and dreadful food in a Brewers Fayre, ever. Obviously short staffed, with the exception of one young girl behind the bar, all looked as if they didn 't want to be there. Worst of all, when we raises concerns to the duty manager, Connor, he was very flippant and when I said I intended to email the head office he said that 's fine, they will ring me and I will deny everything However, we will return next year for a 2nd chance as I believe its the shortage of staff that was behind most of the issues.