Dunkin' - EXTON

Restrooms closed. Come on now. I was going to order from here. But turned around immediately to go find some where else with working facilities.

Horrible people , so rude an incompetent. I have never met worse customer service or drinks ever. Ordered a medium coffee and my cup was only halfway filled up. This is the worst establishment ever. They even argued on the phone, telling me the shut up and listen when I called to voice my concerns. If I could give this place negative stars I would.

I went today (8/17/23) at around 7:30am. I ordered a vanilla cream powdered donut and after taking a bite I saw that there were roughly 5 ants crawling around on the donut! Never go there!

There are not many vegetarian options available for those with dietary restrictions. Additionally, parking can be difficult to find during the morning rush hour. Some customers have reported feeling suspicious or unwelcome if they mention using Dunkin' rewards. Overall, the restaurant may need to improve their customer service and cleanliness standards.

I have been to this Dunkin' Donuts in the past using the drive-through and have never had a bad experience like other reviewers. This time, I went inside to purchase some gift cards. I was greeted promptly and asked to wait. Within two minutes, a staff member came to assist me with my order for 10 gift cards, working patiently. Overall, it was a pleasant place to visit and enjoy some coffee or Dunkin' Donuts treats!