The Coffee Bean Tea Leaf Ewa Beach

7/4/23 7:20p I walked into this location and asked are you still open? Kris, the supervisor on duty currently replies, yes, and walks away. She appears to be cleaning up and getting ready to end the day. I proceed to order my beverage, and then head to the end of the line to get the bathroom key. When I asked Kris for the key, she responds. Our bathroom closed with her back, turned to me, and then says L& L has a bathroom. It was at this point. I asked if she was a manager, she responded. no I 'm the supervisor. I was dumbfounded at her behavior and inability to pause, and turn around and make eye contact was this for training, or just her demeanor? Either way it was unacceptable at this time., I proceeded to tell her how I felt that I was a bother to her and she was quite dismissive from the moment I walked into this location, and I found it very sad as I enjoy shopping at this location. I proceeded to tell her it appeared as I was a bother and she just wanted me out of the store so she could clean up and go home. She asked what did she say That made me feel that way. And I proceeded to repeat myself and regards to her dismissive and disgusting display of behavior and nonverbal actions As a paying customer I felt so disregarded. As I walked out of the store. Kris says have a good night with a half smirk on her face , in which I replied, you did a good job ruining it, thank you, Kris. And to make matters more interesting. It appears that the employee that helped to make my drink was still in training, and observed this whole ordeal. Kris also appeared Irritated as he asked her where to find the honey for the green tea that I ordered. I plan to follow up with the store manager, and even the district manager to insure that no customer has indoor this type of dismissive and disrespectful behavior.

If you order a MEDIUM side drink with KAINOA he will not understand. He will lay out all sizes on the counter for you to chose. Small, (REGULAR), Large and Extra Large. The (REGULAR) is the size equivalent to MEDIUM but he KAINOA is adamant that you say the word REGULAR instead of MEDIUM. Every barista in there understand what MEDIUM is as I have ordered from many others barista before. He, KAINOA is the only barista that does not understand the size MEDIUM and the equivalency to their size REGULAR. Be aware. Top of that I went back in again for the special or the promotion for the .60 Tea and found out that they do not participate so it was a waste of my time, After bringing my whole family and him, you would think a big company like this would be simplified, cut and dry all the same across-the-board, but they do not this particular restaurant has their own politics and does not participate in promotions that we get through our email.

Solid coffee and snacks. Food: 4 Service: 4 Atmosphere: 4

Service: Takeout Meal Type: Other Price per person: $1–10 Service Rating: 2 Atmosphere Rating: 2

This is a fantastic spot for coffee; their iced coffee is remarkable!