Baja Fresh - Eugene

We always stop by when we're in town. The service is excellent and the food is fresh. The salsa bar is fantastic, and the staff is always very friendly.

I attempted to redeem my birthday reward at the restaurant because I couldn't do it online. When I asked the person at the register about it, they were somewhat rude and insisted that there was nothing they could do. I explained that I had tried to redeem it online, but they still maintained that there was nothing available and proceeded to give me the total. It was really disappointing to see such a lack of initiative. The reward is in my account, yet they were unable to apply it to my order. I used to love Baja Fresh, but this experience has left me feeling discouraged.

I have food for the first time with my girlfriend. The service was friendly, but the food wasn't good. I have the Mexicano Burrito. It was probably 80% rice. The steak tasted rough as it was softened in fat, could only take a few bites. The burrito was dry and did not come with acid cream. had to pay 1,50 extra. Probably it won't come back to this place.

The menu has changed since I last went to this place but they still had my fajita burrito in their register. As always it was very tasty! The salsas are now in prefilled cups but are still available and the fountain drinks are open with a sign to use sanitizer before dispensing. I miss the salsa bar...hoping it returns in the future.

One thing that has absolutely exploded in the PNW within recent years (without a doubt) is the food scene. And while there is nothing particularly wrong with Baja Fresh... The chain just has a hard time standing up against local favorites which usually have them beat on both cost, flavor, and value. That being said, the staff is very very polite and the restaurant itself is kept clean tidy. 2.8 out of 3 Stars.