Papa John's Pizza - Euclid

The new cheeseburger pizza was Not good I have half of it left that I gotta throw away

I always order from this Papa John's location. The food is always good. I went to pick up an order about a month ago and was treated with great customer service. Fast forward to today, I placed a delivery order online. It was delivered on time. My issue was that the delivery driver called and advised me that he was out front (I live in an apartment building that is literally right up the street) I told him okay. I asked him if he could deliver to my apartment. He said that he is not allowed to. I can't walk right now. That's why I asked. I had to find someone to get my order for me. I called the store and was barely paid attention to. I was not listened to properly. I got a half a apology and was told that the driver would be talked to about it. I order my pizza from them every time I order pizza. This interaction and lack of empathy makes me not want to order delivery from them anymore. You pay for delivery, not for the driver to pull up and say I'm here. It's really a shame because they do a good job on their pizzas.

First time ordering from this place. I ordered a Philly cheese steak pizza. I think they used Mayo as the sauce. It was gross. $35 for a pizza and a 2 liter. I could only eat 1 piece and through the rest in the garbage. The cheese was weird too. Like it wasn't real. Idk. Probably won't order from here again. 1 and done for me. The delivery guy was courteous and the delivery time was good. The food is just not good

Service from store manager wasn't satisfactory. She was apparently prejudice. I will be calling corporate Office.

Best pizza I’ve had in forever. I could just be another basic American but if I am I do not care. Buy this pizza right now