Tilbagemelding
Bidrage med feedbackWe were looking forward to a great visit with friends and a nice overnight stay along the Jacks Fork River so booked an evening at Eagles Landing. Initial quick observation to check in before heading out was promising. Rustic and unique. We quickly became concerned when the AC would not turn on and gave an error code. We contacted management who informed us that the AC would not blow cold air. Due to health reasons, we requested another room with AC and were told no rooms had AC as they were programmed that way. Did I mention it was sunny with temperatures in the 80’s and the room was hot? We asked what could be done and the reply was nothing. No discount, no air, nothing. The only comment “You will be glad in the morning you didn’t have AC”. Literally……screen shot of the comment they made below. With no alternative we stayed. We actually left the door to the outside open well past midnight in order to cool the room. The bed was hard and uncomfortable, the pillows were flat. The towels were old, worn and Did not match. There were dead bugs and a thick layer of dust on the TV stand and a dirty tissue on the wood framed wall in the bathroom. This place has lots of character and potential but it was an epic fail. We could have lived with one or 2 of those things but all of the issues together made it unacceptable. I attached photos for any interested. It really could be a nice place but the lack of concern or customer service was disappointing. We will not be staying again. All this in the Honeymoon Suite.
The resort is very old school, VERY old school. Our room was not dirty or smelly, others in our group were not so lucky. The beds were comfortable and the AC worked well. The upstairs deck was a nice place to have our morning coffee, the views were pretty. Harvey 's picked us up on the parking lot and we floated back to Eagle 's Landing. It was really nice to be 'home ' as soon as the float ended.
The weed smell in our room was more than over powering. The office said to spray freshener, no help. The room above us kept smoking until midnight up again at 3:30 am getting high and partying strong.
We have an annual trip with life long friends we always stay here. Rooms are clean. Our bed this year was terrible though. We will be back but hopefully next time the bed will be replaced in room 12?
Super place to go for your float trip! Right on the water. Fantastic!!!