Carl's Jr. - Eloy

12:15am I pulled up drive thru and waited googled what time they closed while waiting said 1 am still no response pulled up to window lady just cleaning not paying attention to us at all went next door to MC Donald's spent 32 bucks could been your profit.

I ordered a breakfast burger one morning when I got off work. I wanted it double I paid 18$ for it just to get home an find out it was one Patty in it!!! This is the worst customer service I've ever experienced moving out here.

Average Carl's Jr food and a decent clean place to eat but the staff is mostly Spanish speaking kids and a few adults that assume if your non Hispanic you can't understand Spaninsh. They really tear on the snowbirds and heavier customers. Not a pleasant experience if you can understand them. VERY unprofessional.

Would have given zero stars if I could. We stopped on our way back to California. No one greeted us or said anything until we ordered. We placed order for double cheeseburger, taquitos, and fried zucchini. After 10 minutes the order taker asked the cook where the zucchini was apparently they gave it to someone who didn't order it. They argued for a minute and then finally made another order. No apology or acknowledgement, tried to cover it up by saying they were waiting on zucchini. Meanwhile rest of order sat on counter getting cold. There were only 3 parties in restaurant and we watched them get another order wrong and ignore a man who kept saying excuse me for 5 minutes. The employees just don't care there. It was 15 minutes to get our order, totally unacceptable. In the drive thru they kept having people move forward and park. No wonder the McDonald's next door was packed and this place empty. We love our local Carl's but this place was ridiculous.

Despite the associates meaning well the service was pretty bad, the food took 20 minutes to get out and ended up being pretty cold.