Bacci Of Elmhurst

I absolutely love Bacci 's! Here, they are known for giant slices of pizza for less than $10! Although you cannot go wrong with a classic slice of sausage pizza, I recommend the Margherita Slice. In addition to pizza, Bacci has a full menu of pasta, salads, sandwiches, and desserts. Although I never personally tried them, they all sound fantastic (especially their Caveat Emptor triple decker sandwich! The only thing I am confused about is the branding. The new location, in addition to the Bacci branding, also has a Lino and Lucia 's branding on the awning. Perhaps another business? Nevertheless, I am a big fan and will definitely be ordering more pizza!

Well. Baccis is still Baccis. I haven't been in one of these since it was five dollars a slice with a free pop. I was unaware that one had opened in Elmhurst until I got a coupon in the mail for a buy one get one free slice that suspiciously had no expiration date on it. That was about a week and a half ago, so not that long since the coupon arrival but when I rolled up and saw a sign on the window that said first 100 customers get a free slice I pretty much assumed the worst. I mean I'm guessing this place has been open at least a couple of weeks so they had to have served 100 customers at this point. Needless to say the coupon was no longer good and two slices now cost me $14 and didn't come with any drinks. The staff was friendly and the pizza still tastes like flavored cardboard for drunk people so I guess that's a plus.

Complete failure!Order on-line for delivery at 5:45pm. At 7:15 I finally lose my patience and call. I wait on hold for 7 minutes and when someone finally answers, they inform me that someone entered my on-line order into their system as pickup NOT delivery. What this means is that Bacci has:1. No integration of THEIR on-line orders with their system .2. No quality control on entering order data into their system.3. No process to notify someone when their pickup order has been sitting there for more than an hour.4. No employees at the Elmhurst location paying attention to any of this, and...5. No customer service policy to make it right for a customer whose Friday evening with their family has been completely ruined.I 'm holding my breath to find out if the person on the phone that said they would cancel and refund my order will actually do it.Bacci management and processes are TERRIBLE.Tonight, they lost a perpetuity of $100+ orders. Lifetime value of customer forfeited.

Efficient and pleasant staff--handled a large crowd very professionally on opening day. Environment was clean and staff even offered us free drinks while we waited for our food, which was ready sooner than promised. We didn't try the pizza, but they were huge and looked delicious! We ordered lasagna, baked penne with vodka sauce, a house salad, and bruschetta. Everything was delicious! We will be back.

I frequently enjoy picking up a jumbo slice of pepperoni and heading to Cricket creek.