Hot Pot Hero - Ellicott City

Good service and food, it wasn't hard to find or anytg, if i had one complaint it would be with the menu not having pictures

Thought it was fantastic!! Broth was very good. Being able to experiment with the dipping sauces allowed for a large variety of different flavors. Excited to get back and try a variety of their main dishes.

Came here during the lunch hour. The soup base was fresh, meat and seafood were tasty, and the service was TOP NOTCH. In the hour we were there, there were around 10 tables full of people. These two amazing waitresses did EVERYTHING! Run the food, brought us drinks, refilled drinks as necessary, for all ten tables. I was amazed. Food was delicious. Get the Tom Yum soup! Will definitely visit again very soon!!

Fun hot pot place. I love the easy tablet ordering system and tells you the exact additional costs if any. They even have their own veg oil and huge ingredients for sauces. It's not like the other places where you get a hot pot per person, so make you fo with friends with similar tastes.

That was my second time to visit hot pot hero and I was not impressed at all. I have made a reservation for 12 people and a baby around 17 o'clock for christmas. When I arrived, the we asked if we remembered the private party room, even though it was only 10 people. that meant that some would have to share a hot pot. I agreed because I thought the room was at least big enough to accommodate us, but I was wrong. the room was so tight, and I am not even sure if ten people would fit comfortably, let alone twelve! we have made the room due and placed our order. that were the real problems. we were told that we put our job on a sheet we did. However, more than 3 of our articles have been forgotten. we have never been given instructions how we use our hot pots or turn on, so many of our machines would turn off while we try to heat up. When we pressed the button, we had to wait for 5 minutes. once I had to call the waiter to the room because he went past us. halfway through our meal I took my 15 months old son out of his high chair to eat and hold something. a waitress went in and asked if they could have the high chair because there were many children who needed high chairs. I was withdrawn because we were clear in the middle of our meal and it was strange that she would ask, but I agreed. when we finally finished our meal, we asked after the check and the waiter left it on the table, without clear instructions or information about dividing up the bill with big parties. when he returned, we gave him cash and asked the rest to be made available between the cards. he came back quickly after he loaded my card with a larger amount than expected. he then told us that they could only charge up to 4 cards and we had provided 5. that was really a disappointing experience and we will not return.