Starbucks - Elizabeth

We didn’t appreciate the baristas’ nasty glare directed at us at 7:45 am on Monday, June 24, and no offer of thank you after THEY got our venti HOT macha latte wrong by making it with ice. I emphasized the word “hot” when ordering this beverage on a hot summer day. We’ve never had a Starbucks employee anywhere give us anything but a friendly, welcoming attitude.

They should put more staff, wait 23 minutes between one coffee and another, it takes so much work to make a mistake when I ordered one with x amount of sugar and x milk and they did everything the other way around,!!!

Drinks did not come out up to par, had to ask them to remake my drinks. My coffee came out horrible. The sandwiches were cold. I’m happy your team gets along, but I think it would be in their best interest to get through the rush instead of goofing around.

Today I had a bad experience, I had to wait more than 20 minutes for the delivery of latte with almond milk, and when they gave me my product that I was leaving, I had to return it since they gave me something very different, the very kind manager tried to resolve the issue. situation but because of the bad time that is happening I asked for a refund of the money. They have to try to define the orders that are made by phone and those that are paid in the store to avoid waiting. They have to improve the appearance of the furniture

I came a few days ago and ordered a caramel ribbon crunch, Bryant took my order he was very nice quick and efficient. I had asked for extra caramel and he did not disappoint. It's one of the few times I came into Starbucks and got exactly what I wanted. Drink and service was really good. Definitely would come back when I'm in the mall again.