Don Alex - Elizabeth

To start off the food was not what I expected, so many bad reviews, I should have looked at the reviews before I ate there. I notice they only respond to good reviews and don’t even make an attempt to reach out to customers with bad reviews, bad business model, thank god for credit card that you can dispute the charges, bad food, bad service, horrible experience, people that give a good review don’t really know much about restaurants unfortunately,In all the review they never reached to anyone to apologize or find concerns why they had such a bad experience,

Be careful when dining at this restaurant, as they automatically add a tip to your bill. They include a line for an additional tip on the receipt, which can be misleading if you don't check closely. I noticed this after feeling rushed by the waiter to pay, and quickly corrected the error. The waiter tried to deceive me into giving an extra $20 tip, but when I called him out on it, he admitted that they often trick customers in this way.

Don Alex used to serve delicious chicken, but unfortunately, the quality has decreased. The chicken was dry, greasy, and tasted poorly, and even the plantains were dry. I do not recommend this place at all.

The food at this restaurant is quite delicious, but the prices are a bit too high given the quality. I have visited other similar establishments where the food is not as pricey. I only choose to go to this restaurant as a last resort because of the high prices. Overall, I would rate the food 4 out of 5.

I have been coming to this restaurant for 15 years now. Keep in mind I live 40min away. You can't get food like this with the environment anywhere else. Great family restaurant with a friendly staff. Love the accepting environment. Amazing chicken, salad, and fries combo. Whether you're taking a girl for a date, hanging out with friends, or out with the family, its a perfect place to go.