Dunkin' - Elgin

Service has gotten worse, if you have to go to work in the afternoon 11:00-12:30pm you will be late It’s only Drive through coffee but , they are to busy texting and watching their phones , they move like snails ! Pick it up that’s why it’s a drive thru!

The manager and every other staff there are poorly educated and manners wise the manager is big fat women there that insulted my mom in English thinking I didn’t speak English and when trying to speak to them they kept interrupting her and kept saying nasty things and kept laughing at my mom and I making us wait 30 minutes for two coffee they didn’t even remember to make

Great service. I had a bacon egg and cheese bagel and it was really good

Stoping there often for a coffee. Not anymore, that is for sure. You get donuts for $1 with your coffee, but my friend today drink tea instead and could not get the discount. Service rep. or cashier was rude. People are not business oriented. She could not honor the 59 cent discount but rather lost every day customer. Amazing !!!

The young Hispanic lady was not too pleased to serve me. She did not even say anything, just took the money and shove the stuff in my face.