Baskin-robbins - Elgin

Good ice cream and friendly service. They're the only ice cream place open 24/7 in the area, which is definitely a plus.

They only use WHOLE MILK, I wanted a large shake with a special request..... (2% or skim milk)

It was open 24 hours, but it is closed. it's about construction.

Every time I am there later (10pm) I wait 5-10 minutes to place my order. not because they are busy, but because there is no one in front. no bell at the door, no bell at the front, no answer to hello, I just wait.

Had the banana split tonight after midnight the man at the register was rude and cared about being on his personal cell phone than to take care of us. He acted like we were bothering him just to order and he put very tiny scoops, barely any whip cream and heavy amounts of old stale peanuts, that was hard as a rock, overwhelmed the entire ice cream. When told him about it he acted like he didn't care and didn't offer to fix the issue. He just shrugged his shoulders and gave us an attitude. We also wanted to order a cappuccino blast but got tired of waiting for him and he definitely didn't care to serve us. So we walked and chuck it as a lost. Then a gentleman walk in and called for service. Repeating said hello many times but the guy totally ignored him. So that man just walked out the door. Horrible service and keep your money don't spend here. It old and stale anyways. What's the point of being open at night but have nothing available to buy? No sandwiches, no flatbread, no bagels, no donuts, no coffee, no fresh peanuts or fresh banana, no whip cream etcs the list is endless of what they don't have. Was very disappointed by my banana split.. Never revisiting and spending a penny here again.