Urbane Cafe - El Rio

The food was good, but I didn't enjoy my meal as much as I hoped to. The salad was just okay. The vinaigrette tasted unexpectedly sour. Not it's usual good tangy flavor. I ordered the bbq tri tip sandwich. The meat was tender and thinly sliced but no taste of bbq. I was disappointed with that. Service was good, no complaints there.

This place is run downed, Food is okay. I think the urban cafe in Camarillo is better. Food is fresh. Better service. Cleaning- ness is a lot better.

I love their sandwiches, but I hate calling in an order because their customer service really declines…

Nice clean location. Arrived at 4pm on Wednesday and it wasn’t too busy. There were tables inside for sitting available. The staff was friendly, the kitchen was clean and the food was delicious. Vegetarian options: The Mediterranean bowl is fantastic for vegetarian’s.

Ricardo was such a good manager and had such great customer service, I had a issue, ordered a sandwich without cheese and it was cold, so he took it and made a fresh one, apologized and then gave me a cookie, and they way he did is was honestly some of the best customer service I have seen in some time now, 5 STAR PLUS!!!!! Great job Ricardo thanks for making my experience feel very pleasant and hassle free!Blessings