Subway - El Rio

25 extra minutes waiting for an online order, extra minutes after the time they had confirmed for me online..Long time waiting and it's my second time

Whichever artist that was there at noon she made my sandwiches look so nice : . So pleasant I had to write a review thank you mam! You can tell she took pride in the work she does because it was a messy meatball sub and if looked terrific and appetizing

I'm giving this Subway 5 stars because of the employee that helped us, This nice young lady was very patient got all of our order correct and did a wonderful job, I have 5 kids I ordered 2 meatball sandwiches cut into 6 pieces, Each kid picked out their toppings, After of course changing their mind 6 different times on the combination of olives to pickles,, As kids do. She was very patient got everything correct and did it all with a smile it was a pleasant experience and I'm glad that she was there to help us.

Terrible customer service by Tanya and Amy. The store is nasty, unclean. No matter what you order they will forget something and then they refuse to remake or refund your food- INSTEAD they ask you to bring in your sandwich even if it is already eaten so they can handle it and put whatever is missing on if even after you've bitten into it. That's nasty and totally against good safety standards. Oh but they also won't refund you. But they will give you their manager Augustine's number who isn't ever in the store and wont answer their number. Nasty. Pick ANY OTHER subway this is absolute trash.

I don't recommend this place if you are a subway lover..They never have anything stocked and they don't get your order right. A certain person who made my sandwich left in the middle of making it to go on break and I waited for about 10 minutes for someone to come back and finish my sandwich..I'm not one to complain but I won't be visiting this location again .