Einstein Bros. Bagels - El Paso

My recent ventures to Einstein Bros. Bagels, have left me torn between the promise of delightful bagel experiences and the frustrating reality of constant shortages, even during the early hours. Despite the charming scent of fresh bagels and welcoming staff, the recurring issue of an empty bagel display by 9-10 am has become a disappointing trend that significantly impacts the overall customer satisfaction.On more than one occasion, I have entered the store with a specific bagel flavor in mind, only to be met with empty displays or a severely depleted stock. It's perplexing to witness this shortage, especially when there's ample time left before the store's scheduled closing hours.The staff, while courteous, seemed unable to provide a satisfactory explanation for the consistent bagel deficit. They would offer apologies but never really explain why the bagels aren't in stock. However, as a customer, it's disheartening to encounter the same problem repeatedly without seeing any tangible improvements.While the taste and quality of the bagels at Einstein Bros. are undoubtedly commendable, the constant out-of-stock issue significantly hampers the overall customer experience. It is my sincere hope that the management addresses this ongoing problem, ensuring that patrons can enjoy the full array of delicious bagels promised by the establishment.In summary, The establishment's potential as a top-tier bagel destination is hindered by the persistent lack of inventory, especially during the crucial morning hours. Until the management addresses and resolves this ongoing problem, Einstein Bros. Bagels may struggle to secure a wholehearted recommendation from customers seeking a reliable and satisfying bagel experience.

This use to be 1 of our favorite breakfast place, I walked in early and you’d expect place to be clean but the floors were filthy as if they hadn’t been cleaned in days. Then this 2 inch long German roach crawled across under bagel display case. Not going back! ??

Great food but the place is really run down could use a touch up. Some of the booths are coming apart and appreciate the toy it's old and broke. Wish they had a drive up area.

Heads up! If you don't tip, they leave off have the ingredients on your sandwich! They literally WAIT until you pay until they finish your sandwich. This location needs an Audit by Owner!

No communication amongst themselves at all. Waited 30+ minutes.