Jimmy John's - Edwardsville

Ordered #9 night club Italian. The sandwich itself was decent but the service could’ve maybe been a little nicer. They seemed impatient after I told them it was my first time there (there was no line so I took 2-3 min to look at the menu). They might’ve just been tired and I’m trying to be understanding. It felt like it could’ve been a little more personable or they could’ve offered some guidance? Just a little advice Regardless, they’re still doing a good job!

My husband and I visited JJs and had the best service ever at this location. Mike and Evan are fantastic and made the best sandwiches we have ever had here. 10/10 stars would recommend.

This has to be the slowest and most understaffed JJs. There was one employee in the store (this was during lunch time). He took the order of the person in front of me and then took my order. He started working on her order and stopped in the middle to help someone who had just walked in the door. Weird, but I get it, you're one person. He then finishes her order and starts working on the order of the person that came in behind me. After 11 minutes, I finally got my sandwich. Once I got home to eat, the sandwich wasn't even made correctly. I get it that you can only do so much as one person, but the workflow needs adjusted for sure.

We live out of town but stopped by to pick up a large catering order. The sandwiches were fresh and the order was fine. Waiting for the order we noticed dirty tables and a pile of dead flies in the corner under a sign. Management needs to train these kids to clean.

How are you freaky fast and it takes 30 minutes ? my food wasn’t even out for delivery yet and it was another 30 minutes to get the food and i live 5 minutes. if you only have 1 driver who obviously can’t handle delivers then don’t deliver.