Gong Cha Bubble Tea - Edmonton

Ordered 4 items. 2 of which is Strawberry Milk tea Medium). I was expecting I will get the same one as what’s on the picture but Instead I got a milk tea with some strawberry syrup without a bobba as shown in the 2nd photo. Mentioned this to the staff she’s alone and doing everything in store) and said that there’s 2 different types of that drink. Which is not what I ordered. She could re-do it but it’s going to me extra. I just paid anyway because my kids are expecting a drink with booba. Then she asked me to remove the seal of the cup so she could add the booba/jelly. Which I find gross). I told her that if she could let the management know about this, so they could make some changes in their poster or labels because some customers like me depend on the picture that we see before we order. She said that she’s only an employee. Yes, I totally understand that you’re an employee and it might not be your fault that I got my order wrong as what is supposed to be advertised on your poster. But at least acknowledge my complaint, and try to do it better. Definitely not coming back again.Verdict for the strawberry milk tea- my kids didn’t even liked it. They said there’s an aftertaste from the drink

Be careful when making your order and confirm what they are making before they start. I ordered a brown sugar milk tea with pearls and all I got was full milk with brown sugar with pearls, no tea.

Recently ordered via uber eats and it’s the worst milk tea I’ve ever had. Please don’t order here.

Rude worker: short chubby asian girl with fake blonde coloured hair. ultra negativity. Do not recommend. Funny how one person can ruin a whole experience at an

This is my favorite In and Out bubble tea place in the city. I just love the atmosphere and the boba is always tasty. Check them out for a less extravagant bubble tea experience, not so bright and fancy, but quality and consistent.