Dairy Queen Grill Chill - Edmonton

Fast and amazing we where to watch the oilers game and decide to go to dq between periods. we made it right before the beginning of the time because of the workers there. definitiw a five stars.

Don’t eat at this location, you will get sick.. I was at this location last week and they gave me old stale food.. When I got home I called to make a complaint and the manager I spoke too name was Pretty.. She told me the time time I come there that she will replace my food for me and took my name and phone number down.. Yesterday April 27th at 730pm I went there to get my replacement order to be told that they won’t and can’t replace my order because my name isn’t in the book.. I showed my receipt proof of purchase and again told them the name Pretty of the manager I spoke too.. They were extremely rude to me and would not replace my meal.. Today I called to ask to speak you pretty and was told she’s away on holidays now till May 10th.. Thanks for the horrible service and disgusting food.. I have made a complaint with customer service and also this location has been flagged for a health inspector visit soon.. I won’t ever be back at this location ever again..

Got a custom cake made for my sons birthday. Made it exactly how I asked, tasted wonderful. Clean restaurant friendly environment.

Today I ordered my second cake from this location. I have to express how amazing the customer service and attention to detail is with their staff. Every detail of the cake was perfect and the experience overall was great! I’m looking forward to supporting them long-term! Thanks Priti for the great experiences!

Ordered multiple times from this location through Skip. Went in today to make up for all the items they have missed out via Skip. Was questioned and made to feel like I'm playing some sort of game. Felt very awkward and as if I was the one who had done something wrong. When I am the customer out probably $50 over many orders. And then to argue and make me feel bad when I make the time to go out of my way/day.. I provided my name/number and was asked to provide it when I come in when I initially called about missing items then I do so, and I'm shrugged off because some girl named Seleena couldn't verify our story .. ? This isn't the first the time I have dealt with missing items/lack of training. But the is the first time I've left feeling like I had to write this. Sooo diasspaointed. Dairy Queen customer of 30 years. And never again after making me feel like I'm a crook for wanting what I'm owed/paid for. VERY DIASSPAOINTED. #UNIONMWMBER5000PPL+.. So I'll be letting others know.