Cinnaholic - Edmonton

AMAZING ? The customer service is exceptional. The menu was explained to us, and the staff was just above and beyond. I would give them more stars if I could . Our maple pecan roll was incredible.

If I could give this place zero stars I would. My boyfriend and I waited 20 minutes without a line. ONE worker was making cinnamon buns. We understood that she was the only worker, so we were patient. Another 10 minutes went by, and then a skip driver came in. He asked for the skip order ____ and she continued working on it. (All before taking mine/ boyfriends order. EVEN THOUGH WE WERE THERE 20 MINUTES EARLIER. Another 5 minutes went by- then the SAME skip driver approached her and said that he received more skip orders from her location, and that he needed another 5 cinnamon buns… Instead of her prioritizing my boyfriend and I- she prioritized the skip drivers first order> and then his ADDED orders. BEFORE TAKING MINE/ BOYFRIENDS ORDER. I found that the most rude/ inconsiderate thing in my life. My boyfriend and I walked out of there empty handed. Wasted almost an hour of our life, and were in terrible moods BECAUSE OF THIS BUSINESS. If you want to go here, be ready to be disappointed. Cause that’s all you’ll be. Xoxo

I will have to say, my expectations were at a bare minimum, and they didn't even pass that. The cookie dough on the cinnamon buns made me feel sick. The cinnamon buns weren't fully cooked, they were soggy and kind of slimy, the presentation was nothing like the pictures. It made me feel sick in my stomach. Everything about it tasted bad. I have nothing good to say about them. I am definitely not ordering from here again.

I've passed by many times and wasn't even sure if they were open because you can't tell from the outside, but in the evening two weeks ago the open sign was clearly on so I wandered in. The cinnamon buns don't look like the traditional big gooey square ones that are drenched in cinnamon and sugar, so I wasn't sure how good these would be, but gave it a try and got the two for $10 weekday special after 4 pm. I was pleasantly surprised with how good the bun was, despite it having relatively little cinnamon flavour. Tried cream cheese frosting and almond frosting and they were both fantastic. Never thought to put toppings on my cinnamon bun but banana, almonds and walnuts worked great. It left me craving more so I went back today. I'm sad to report that the bun was not nearly as soft and Fluffy and almost tasted stale, despite having been purchased and consumed at roughly the same time of day as previously. Also wasn't a huge fan of strawberries as a topping. My first rating would have been 5 stars but because today would have been 3 stars I'm giving them an average of 4 ?

Don’t remember the name of the lady who was working yesterday evening 21st feb at around 6pm. Her customer service was incredible. Utterly satisfied. Loved the place and I’m definitely visiting them again.