Subway - Edmond

The restaurant consistently messes up orders. My food was incorrect and the total price was not accurate. They make mistakes far more frequently than they get things right. Additionally, the bread is consistently either burnt or stale. The prices are excessively high, which I wouldn't mind paying if they could simply make a sandwich correctly.

I entered the restaurant with my children at 9:06 pm. There were two female employees behind the counter. I greeted them and received no response. One of the girls handed gloves to the other, shook her head, and sat down without speaking. Disappointed by the lack of customer service, I decided to leave with my kids. It's important for businesses to train their staff on how to interact with customers if they want to attract and retain business.

I've been to this location multiple time and continue to be disappointed. Got there around 8:30pm and ordered a footlong. I asked for tomatoes and the woman puts 1 small tomato on each half of a footlong. I asked for more to fill the entire sandwich and she ads 2 more to equal 4. I could go on and on but that pissed me off the most. Waist of time

I 've been here three times. Customer service is poor. They act like they don 't want any customers and seem put off when one comes in. I tried going there tonight at 9:10 PM (50 minutes before close). But they had already cleaned up for the night and I was informed that they already put things away so they might be out of things for the night. I would understand if it were 10 -15 minutes before close. The time before, I went in and one of the workers was eating and was annoyed and giving looks to the other worker since I interrupted her lunch I suppose. I won 't step foot in this place again.

They firstly let someone cut me in line right before I was about to order. Employees working lacked customer service skills, not friendly. One employee was sitting on her phone and not helping during the rush. I asked for a KIDS meal and when I go to check out they were confused that the KIDS MEAL came with a KIDS drink....I've been working in hospitality for over 15 years(I worked in fast casual YEARS ago), this is ridiculous. I'm not sure whether the employees were not trained properly but there was no reason for what occurred today- I have been to this location before and have had no issues with other employees until today. This was very disappointing, there should be accountability held from upper management to make sure that your restaurant is being ran the way it should.