Pizza Hut - Edinburg

Food of course was great but the service was awesome. They were friendly and courteous. on point.

This was the worst experience of my life. I have never been to a pizza hut that was so unorganized. When i first got there the worker was running all over the place trying to get everyone’s order. There was a lack of workers and it took forever to get attended. Finally we place the order once we were sitting down and we wait for a whole hour while we see everyone else get their food which they had came after us. The worker comes and tells us she will check on our order after a whole hour of waiting and then she just never comes back. I go up to her and tell her it’s been an hour and she says “Really, omg ?!?” like if she had no idea. Like um didn’t you just go check on our order like 20 minutes ago ??? So then she comes back to our table and says “Your order wasn’t processed” So i was in SHOOK AND INFURIATED!!!!! We had been there for a whole hour or more just to get told that our order wasn’t processed. KEEP IN MIND that everyone and their grandmas had gotten their food already even though they came after us. This service was horrible and i do not recommend to anyone. This is the worst pizza hut i have ever gone to. so horrible that it is literally the first time i am making a review because of how furious I am.

Upon receiving my delivery order over half an hour later than projected, it was found one of my pizzas was made incorrectly. I had ordered mushrooms and none were on the pizza. Also, the pizza had six pepperoni slices and 43 slices of jalapenos. Pretty sure this is not the appropriate ratio for a large pizza. Finally, I also ordered two 20 ouunce bottles of Dr. Pepper and both arrived at room temperature. If there were any issues, the store should have called or reached out to me. The service did not match the previous visits I have made. Hope this does not continue.

Pizza always on time to carry out the counter. great pizza. I was there often.

Bad if they call an order, they simply hang up. would not recommend getting their pizza at this place.