Old Chicago Pizza Taproom

As a server, I have very low service standards and know a learning curve for this industry. I understand mistakes and don't like writing bad reviews. But I had an rude service experience here and feel like people should be aware. I was there before two friends were. re all 21 so I ordered a beer while I waited. The bartender was great and professional (the only reason this is not a Star Review), and I was impressed by their selection of beers. When my friends showed up, I offered them a taste of it, and I really didn't think of it since they did? re both over 21 and have drunk with them many times. The manager (a woman with silver hair) told us rudely to put the beer down until they all carved. They all showed their IDs and she went, but I heard that she spoke from us to an employee later. We have been so worried about how this has been handled since us? re all in the service industry and have management experience. I asked to talk to her about the interaction, and she remained rude, even though I just wanted to diffuse the tension for a misunderstanding. She told me that she apologized (she did?t) and that we should close and go our tabs. I never had an interaction like this and honestly don't think that the manager needed to handle it, especially given the fact that the only thing we did was give a sip of beer to someone before you cared? which was immediately solved by them with their valid statements. We told her that she could? ve stopped us in a friendly way, but she made it obvious that she wasn't interested in receiving feedback or even apologising. I wouldn't go back here.

Old Chicago is an awesome bar and restaurant!! The food is always so delicious. The personal pizzas and calzones are so generous in size that they could feed two people!! The burgers are enormous, as well! They also serve over 100 different types of beers as well as having an extensive drink selection? The OC Mai Tai is the bomb ? All the servers are are friendly and attentive. Thank you for making my visit so fantastic, again ?

Pizza wasn't cut all the way and was very uneven cut (giant and tiny slices. Was almost 30.oo for a 2 topping that was Slightly better than domino's. The hostess also left like 12people at the door for 5mins. Staff was lackluster. 1st time here was my last time @Old Chicago.

A choice of conventional fries would have improved the fish n chips. I barely tolerate waffle fries, their only choice. Got there at shift change. Both bartenders were great.

We had an amazing time here! Shout out to the whole crew on the best customer appreciation and just overall good food and environment! We came from out of state for a football tournament for our 9 yr old. They wanted show love and support and went out their way the entire time. Even giving us some souvenirs!! I highly recommend for a great place to enjoy a great dinner with the family!!