Pablo's - Eastbourne

Our visit today was a pleasant surprise. The staff was friendly and efficient, and the food was outstanding. Each of us ordered something different, and it was excellent in every case.

I ordered from Just Eat and specifically requested NO MUSHROOMS IN THE CALZONES in all capital letters. Despite paying extra for toppings, the calzones came filled with mushrooms. I had to scoop out the toppings and eat just the dough, which cost £16 each. I called the restaurant, and although they offered to remake the calzones, it was already too late as we were hungry and had waited a while. It's concerning that they didn't read the notes, especially since it was in capitals. If someone had a mushroom allergy, it could have been dangerous. We received an apology but no compensation. Overall, it was an expensive meal at £16 each for essentially pizza dough and wasted mushroom-filled stodge that we couldn't eat.

It’s a few years since we’ve been to Pablos and it has certainly gone down hill. The premises looked very tired and dirty, could do with a good clean and make over. Food was reasonable, but nothing special. I had Seabass which was lovely, my wife had the mussels that were swamped in garlic oil and bread was an extra. Desserts were very mediocre. The girls serving seemed to have no interest at all in the customers, no smiles, no please and thank you, certainly got the feeling we were an inconvenience to them. Music was not really suitable and far too loud. We were on a table for two which was far too small to be comfortable. Would certainly not rush to return.

Friendly but not professional, music on for them (club music not for customers. And not once asked if we was happy with the food ! Which was average at best. Lot to learn at this establishment.

Never been before, but will definitely be back . We was welcomed with a warm smile and immediately shown to some vacant seats. Very quick service with drinks and first courses. Our starters were really tasty and of a good size. Melt in the mouth mushrooms. This was then topped by our chicken meals. Attentive staff throughout our visit. Top marks for food and staff. Keep it up.