Buzz's Firehouse - East Saint Louis

New to the area and for the last 3 weeks we have been going to Firehouse Bar Grill. Wednesday evening is Family Feud and they also have other game nights. Really looking forward to this being our hometown tavern, as I recently moved from NE Wisconsin and hometown taverns are a staple. The food here is excellent. However service is non existent. We ended up waiting 15 minutes (would have been longer as the a server was going to the table next to ours and I asked if she could send our server). After watching her go to several servers, she finally got someone to come to our table. We ordered two cocktails and an appetizer and after 35 minutes we found our drinks sitting on the bar. We unfortunately left before those drinks ever got to us. Recommend for take out only.

Party of 8. Arrived between 5:30-6:00. Food order taken quickly. Went downhill from there. Food took a long time to get. Six of us received our food at the same time. One received part of his order (salad chili). His main dish came over half hour later. One lady didn't get her food until everyone else was done and carryout boxes were at the table. She only ordered a bowl of soup and a club sandwich. She was the first one to order in our group.Server kept blaming the kitchen. Tables came in after us, received their food and left. She was still waiting for her food. Her food should have been free. Heard the waiter say they would get 25% off. Had to ask another server for our bills. We were now sitting in a section completely empty. Three hours for dinner is ridiculous. Won't go back.

As an Onion Ring Snob (as I have been called) I was told to head to Firehouse Bar and Grill and try theirs.I was not expecting this mound of goodness!!!!Now I do like mine a bit thinner but they were very goodThe Buffalo Chicken Wrap with some Loaded Red Potatoes and the Philly Cheese Steak also very goodThis place is owned by local Firefighters .our server Daphne was very attentive!!!Love to Support our First Responders!!!We will be back!!

Good variety on the menu, cool atmosphere. Service was a bit slow but everyone enjoyed their meals at the table and would come back. great French fries!

I usually dont like to jump to reviews as I have been managing restaurants and bars for the past 10 years but sometimes it 's so out of hand I cant just let it slideI was there today with my family after funeral service for my mothers cousins memorial luncheon. All soft drinks were paid for but they didn 't have ample servers available for the luncheon and the they were taking a very long time. My father approached the bar to get a beer (it was his one and only beer) where he was told to go back his section, I understand this as its the servers section. After the second time my father approached the bar after still not being served he was told by a busser You better get back to your area! Which then apparently it was escalating enough for the manager to come out and start exchanging with my father which within a few seconds my family and I started hearing threats of bodily harm asking my father if he wanted him to take him outside himself and he was In for a world of hurt . After the exchange my parents began to leave (obviously) while the manager continued to yell obscenities at my father. If that wasnt enough, we called up there to get an explanation where yet again the managers temper went out of control and started yelling over the phone about it and ended the conversation before he hung up with with well if it makes you feel better, put it in the Eulogy. I 'm at a loss of words of how this business handles situations and communicates with patrons.