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Bidrage med feedbackThey usually enjoy eating from here, but the service is always absolutely terrible. the employees are very rude and eating needs to be done forever, as the personal seems to be distracted by personal discussions, both with colleagues and some customers. the personal also... seem to have favorites that they will serve first, at my recent visit a woman who was two people behind us was served before us when the staff seemed to be friends with her. I enjoy eating here but every time I come back, the service seems to get worse, which is very out of the setting, I can't see that I come back when this goes on. I have spoken to other natives who I know, who also agree with this decline of the service. I would like to see an improvement!
Just visited this deli service very rude while l was waiting guy walked in when straight into the kitchen walking past the hand sanitiser chatted to those in the kitchen gave them a hug and walked out so much for COVID control won’t be back
I have had 2 James Patrick experiences in the last few weeks so have documented both in this one review! 1) My friend and I were in need of a lockdown treat so when restrictions were lifted slightly we decided to have a midweek socially...distanced afternoon tea/picnic in the nearby park. We pre-ordered our afternoon teas and my husband kindly collected our boxed order from James Patrick. My husband and I had recently had an afternoon tea each and thoroughly enjoyed it. However this was not a patch on the previous one. There were only 2 types of sandwiches on this occasion, the quiche was much smaller and the pork pie was more ordinary. Worst of all, there was NO clotted cream with the scones! Maybe they make more effort with the afternoon teas at the weekend! It was a lovely sunny day fortunately so it was still a treat. The afternoon tea was well packaged, each in a covered plastic box and each contained: 2 x sausage rolls, a small quiche (halved), a small pork pie (halved) 4 x triangle sandwiches (egg mayo and tuna mayo), a pot of creamy coleslaw and carrot salad. There was also a large scone and a pot of jam (but NO CLOTTED CREAM). It was very nice! The sandwiches had plenty of filling and the quiche was tasty. The pork pie was average this time. At £11 per person it was still good value and all good quality. We enjoyed our picnic anyway. 2) This was a Saturday treat as consolation on the day that we should have gone away on holiday! We ordered the cake afternoon tea on this occasion as opposed to the scone afternoon tea that we had previously. My husband collected the pre-ordered teas from the shop at the requested time although he did have to queue outside for a while. The afternoon tea was well packaged, each in a covered plastic box and each contained: 2 x sausage rolls, a small salmon quiche (halved), a small pork pie (halved) and 4 x triangle sandwiches. The sandwiches were really tasty and made with nice bread. We had chicken mayo, ham salad, cheese coleslaw. There was also a pot of creamy coleslaw and carrot salad each. There was also a small cake selection this time (instead of a scone); slightly different on each platter. There was an almond sandwich cake, carrot cake (2 different batches, one was moist and fresh, the other dry and old), lemon cake (lovely and moist), and flapjack (a bit dry again). We had enough left over for lunch the following day! At £11 per person it was good value and mostly good quality.
We were in need of a lockdown treat on the VE Day weekend and someone told us that you can pre-order and collect a boxed afternoon tea from James Patrick. As this is a 5 minute walk away it sounded ideal. I left it in...my husband’s capable hands to organise while I was at work. It was a fantastic hot sunny day so we decided to have it in the garden and make an occasion of it. So, he put on a shirt, I put on a dress and I found a tablecloth, made up a tiered cake stand and opened the chilled prosecco! He duly collected our treat which was well packaged in 2 plastic boxes. In each box were 2 x sausage rolls, a small salmon quiche (halved), a whole pork pie (quartered) 4 x triangle sandwiches (egg mayo, cheese pickle, pastrami, tuna mayo), a pot of creamy coleslaw and carrot salad. There was also a large scone and a little pot of clotted cream and also of lovely jam. It was all gorgeous! The sandwiches had loads of filling and the quiche was lovely. I won’t normally touch pork pie but even this was very nice and tasty. I had to save some of mine for later although my husband managed all of his! I was a little disappointed that there was no cake but hubby tells me when he ordered he was given a choice of savoury or cake and he chose savoury. Sounds like we will just have to order another one..... At £11 per person it was good value and all top notch quality. I recommend. Go on, treat yourself!
Queued for a while to get in but wasn't disappointed. Had a chorizo sausage roll that was great. Maybe a little expensive for some but the quality shows in the finished product!